In light of the international nature of our business, RJMetrics complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. RJMetrics has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. For more information about the Safe Harbor program, please visit http://www.export.gov/safeharbor.
RJMetrics collects data, such as name, address, e-mail address, fax and telephone numbers, employer and credit card information (collectively, “Personally Identifiable Information”), from you, through the registration forms on the RJMetrics Sales Site. RJMetrics may keep a record of any correspondence with you until it is no longer necessary. RJMetrics may retain copies of all information that you provide through the Site, both during your use of the Site and any services available through the Site and after termination or expiration of such use. RJMetrics may also ask you to complete surveys for research purposes and may keep a copy of your responses. Please note that you are not obliged to respond to such surveys.
RJMetrics may use information collected from you for the following purposes:
RJMetrics may use all Dashboard Usage Data, including that which is specific to User, and the Business Data for the purpose of creating aggregated and anonymized statistics on the RJMetrics customer base (the “Aggregate Data”). RJMetrics shall be the sole owner of the Aggregate Data and, notwithstanding anything to the contrary, shall be free to use and disclose the Aggregate Data at its discretion. Aggregate Data shall not include the User’s Business Data unless it has first been aggregated with data belonging to other RJMetrics clients, shall not identify User as the source of any specific piece of data, and shall not include any Personally Identifiable Information or data specific to any individual identified in User’s Business Data.
RJMetrics takes reasonable steps to protect your Personally Identifiable Information as you transmit such information from your computer to the Site, and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration or destruction. You should keep in mind, however, that no internet transmission is 100% secure or error-free. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send to the Site via e-mail or other electronic means. Where RJMetrics has given you a username and/or password which enables you to access certain parts of the RJMetrics website, you are responsible for keeping such username and/or password confidential.
The Site may, from time to time, contain links to external websites. RJMetrics encourages you to review the privacy and security policies of any externally linked websites that may be accessed through the Site. RJMetrics assumes no responsibility or liability for the information, collection and disclosure practices of any external websites that a User can access through the Site. Please check the privacy policies of these external websites before you submit any Personally Identifiable Information or other information to them.
To keep your Personally Identifiable Information accurate, current and complete, please contact us via the email address on the About Us page. RJMetrics shall use commercially reasonable efforts to respond to your data access request within 30 days of receiving your request. If RJMetrics is unable to respond to your request within such period RJMetrics shall use commercially reasonable efforts to notify you of the reason why RJMetrics is so unable. Should you choose to unsubscribe from any mailing lists for which you registered, you may do so by following the instructions on how to unsubscribe provided in all RJMetrics communications.
If you have any queries about the privacy statement or to report a privacy issue, please contact us using the information on the About Us section of our website.